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White paper: Rethinking KYC

Improving the customer jo​​urney with seamless digital ID


Get started with a fully digital identification process

Banks and other businesses must balance the imperative to be compliant on one hand with the imperative to offer world-class digital experiences to customers on the other. 

Traditionally, Know Your Customer (KYC) comes with visits to branch offices. It’s time consuming, costly, and limited to office hours. Different solutions for KYC have hit the market over recent years, but do not offer a fully digital and automated process. Optical solutions using photos of identity documents are not secure, real-time video calls with an operator are invasive and costly, and both have poor conversion rates and require manual intervention.

This whitepaper examines how to overcome these challenges with an automated digital identity verification flow that lowers friction and optimises the experience, while ensuring security, simplicity and customisation.



​“The time to make a more digital, customer friendly and frictionless user experience is not tomorrow, it’s now. And no one needs to act alone, partnering with an experienced player in the digital ID space, like Nets, is a very good way to start. 

Thomas Voksø, Head of Digitisation, Nets


 Get the insights​​​​

KYC Webinar_Whitepaper images2.jpg

For more information​, please contact:

Morten W. Larsen
Business Development
Nets Digitisation & eSecurity Services