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Cookie Policy


​These pages provide the two privacy and cookie polices for Nets and Nets DanID.

The generic and common cookie and privacy policy for the website is covered by the Nets cookie policy below.
For the products and services related to NemID, the privacy policy on the Nets DanID link to the right applies.

Cookie policy for

This Cookie Policy explains how Nets ("we") uses cookies when you use our website ("the Website").
Who are we

The entity responsible for is:

Nets Denmark A/S
Lautrupbjerg 10
2750 Ballerup
CVR-nr. 20 01 61 75
Phone: + 45 4468 4468

The contact details of our data protection officer are as follows: 
Email address:  

For Customer Service please click here

For questions of a more general character you can write to us here

We use cookies
To enhance user experience, we use technologies that can collect, process and sort information regarding how you and other visitors use ("The Website").

What are cookies?
Cookies are small files which are stored on a user's computer, smartphone or other device. They are designed to hold a modest amount of data specific to a particular client and website, and can be accessed either by the web server or the client computer. This allows the server to deliver a page tailored to a user, or the page itself can contain some script which is aware of the data in the cookie and so can carry information from one visit to the website (or related site) to the next.
Which information do we collect?

The information we collect about your computer and mobile device include:
• Browser Type
• Computer Type
• Operating system
• Connection type (ISDN, ADSL and similar)
• Screen Resolution

Cookies can be used by Nets directly or through third parties.

Nets use temporary cookies linked to the current visit to the Website which are deleted automatically, when you close your web browser. Nets also uses permanent cookies which are stored on your equipment. Permanent cookies either delete themselves after a certain period or may be deleted manually, but will be renewed every time you visit the Website, if you have not blocked cookies.

The below lists shows what kind of cookies we are using and the purposes of our use of these cookies.


Necessary Cookies
Statistics Cookies
Marketing Cookies


How to avoid and delete cookies
In your browser you can choose which cookies you allow and which to block or delete. How to do so depends on what kind of browser you are using. Be aware that if you are using multiple browsers you will have to delete the cookies in all of them. As user, you also need to be aware that the Website might not function optimally if you delete or block cookies.


Transfers to countries outside EU/EEA
We do not transfer tracking information outside EU/EEA. The vendors Nets cooperate with for the purpose of setting cookies has placed it’s servers within the EU/EEA.


The website is hosted at Microsoft Azure located in Datacentre Europe.


We use Adobe Analytics for tracking to optimise the user experience on the website. The datacenter for webstatistics is located in the UK.


Nets DanID

For the products and services related to NemID, the privacy policy on the Nets DanID applies.