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Nets is a part of the Nexi Group - The European PayTech. Visit our Group website at

Customer service


Nets Estonia customer service provides helpdesk servicesto the financial institutions and their customers according to the service level agreements.

24/7 services available to card issuers:

  • voice authorisation services via phone;
  • processing of "code 10" transactions;
  • card blocking and unblocking.

Contacts:  +3726711444,,


24/7 services available to card acquirers:

  • technical and information support for POS terminals;
  • card transaction partial and full reversals.

1st line technical support for POS terminals in Latvia is provided by partners  Hansab SIA, Verifone Baltics SIA and  Nixor LV SIA and relevant electronic cash register providers.


​Nets Estonia authorisation requests  (English/Russian)+372 6711444,
​Hansab SIA technical support​​+371 67 652 268, 
Verifone Baltics SIA technical support+371 67 25 1111,
​​Nixor LV SIA technical support

+371 67600475