Secure online solution

Dankort, Visa, Mastercard and Forbrugsforeningen have a security solution for online payments, which makes online shopping more secure.

The common term for these security solutions is 3-D Secure. For Visa, the solution is called "Verified by Visa", for Mastercard the solution is called "Mastercard SecureCode".

You can be asked to verify your payment when shopping online. Most Danish issued payment cards* can be used in the 3-D Secure solution.

*NB: If you have a Mastercard from Danske Bank, please go to: danskebank.dk/kortstyring

You can verify your purchase in two ways:

1. MitID app. When shopping online you will be asked to open MitID app and approve your payment.
   MitID code display / audio code reader. When shopping online you will be asked to enter a one-time passcode from your MitID code display / audio code reader and your personal password
   
   
   
2. SMS + password. You will receive a one-time password on your mobile phone via SMS, which must be entered together with a personal eCom password. Create the eCom password on this page. If your mobile number is registered with your payment card, you will receive an SMS when shopping online. In the SMS you can see the purchase amount, the merchant, and the one-time password for the purchase you are about to approve. You must enter the one-time password and eCom password to approve the payment. You must make sure that the information in the SMS correlates to the purchase details. If this is not the case, you must not enter the passwords. You must never share your passwords.

NemID
As of 31 st of October 2022 it is no longer possible to use NemID when shopping online.

Protect all your passwords
Do not share the one-time code you receive via text message in connection with online purchases to anyone. Treat the one-time code and password like your personal PIN code.
Protect all your personal passwords to your NemID, MitID, homebank etc.

Phishing e-mails
There are criminals who use 'phishing' e-mails to commit fraud by tricking cardholders into disclosing card information and other personal informations.

It is important for us to underline that Nets never sends out e-mails asking you to disclose your card data (PIN code, card security code or one-time password). All communication concerning your payment cards will come directly from your bank.