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Secure online solution

An additional security measure in connection with payment over the Internet

Dankort, Visa, Mastercard and Forbrugsforeningen have a security solution for online payments, which makes online shopping more secure.

 

The common term for these security solutions is 3-D Secure. For Visa, the solution is called "Verified by Visa", for Mastercard the solution is called "Mastercard SecureCode".

You can be asked to verify your payment when shopping online. Most Danish issued payment cards* can be used in the 3-D Secure solution.

*NB: If you have a Mastercard from Danske Bank, please go to: danskebank.dk/kortstyring


You can verify your purchase in two ways:

  1. MitID. When shopping online you will be asked to open MitID app and approve your payment.

    Please be aware of that MitID code display and MitID code reader cannot be used to approve your online payment.
    Al though they can be used when enrolling to 3-D Secure.

  2. One-time code via text message plus personal password You will receive a one-time code on your mobile via SMS, that you need to enter along with a personal password. Create the password on this page. If your mobile number is registered on your payment card, you will receive an SMS when shopping online. In the SMS you can see the purchase amount, the merchant, and the one-time code for the purchase you are about to verify. You need to enter the one-time code and password to accept your purchase. Please make sure that the information in the SMS correlates to the purchase details, if this is not the case, you should never enter or share your code and password.

 

NemID
As of 31 st of October 2022 it is no longer possible to use NemID when shopping online.


Protect all your passwords

Do not share the one-time code you receive via text message in connection with online purchases to anyone. Treat the one-time code and password like your personal PIN code.
Protect all your personal passwords to your NemID, MitID, homebank etc.


Phishing e-mails

There are criminals who use 'phishing' e-mails to commit fraud by tricking cardholders into disclosing card information and other personal informations.

It is important for us to underline that Nets never sends out e-mails asking you to disclose your card data (PIN code, card security code or one-time password). All communication concerning your payment cards will come directly from your bank. 

Why is the 3-D Secure solution not needed in every purchase?
Can I change my mobile number and eCom password again later?
How do I enrol a corporate card?
I have received a text with a one-time code but I am currently not trying to make an online purchase, how should I react?
Can I enrol a foreign mobile number?
How long is the one-time code valid for?
I do not receive the SMS code
What is Verified by Visa and MasterCard SecureCode?