Nets Consumer Management Services Key Features

Real-time access to data

1. Consumer makes a purchase in-store

2. Transaction posted and analysed real-time on customer account

3. Personalized promotion for same store sent real-time

4. Customer can utilize promotion during the same shopping experience

Event triggered notifications

event triggered notifications.png

1. Card not used for a pre-defined period, e.g. 2 months

2. Notification rule triggered when rule is met

3. A message is triggered and sent to bank

4. Bank enriches message with relevant information, possibly a promotion

5. Cardholder receives notification to mobile bank app

Segments based activities

1. Nets CMS utilizes the data available

2. Triggers relevant offering based on customer preferences and shopping tendencies

3. Segmented promotions received by consumer segment
e.g. a personal smart hyperlink embedded into digital invoice

Self-service capability

1. Issuer wants to lower the interest rate on their product

2. Issuer accesses Nets CMS self-service portal and adjusts the parameter

3. Lowered interest rate is activated on the targeted product

Card lifecycle management

1. Cardholder owns a card

2. Card is lost or gets stolen

3. A new card is produced

4. Cardholder gets the new card

Geo-blocking

1. Card is used abroad

2. Notification rule is triggered

3. Notification message triggered and sent to bank

4. Bank enriches message with relevant geo-blocking information

5. Cardholder receives the notification to mobile bank app

Dynamic limit management

dynamic limit management.png

1. Card is used

2. Predefined limit is exceeded, e.g. 80% of credit limit

3. Notification triggered and sent to bank

4. Cardholder receives notification to mobile bank app with info on options to e.g. increase credit limit

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