Extended Support Service Package

Do you need help to maintain your NemID solution?

​The Extended Support Package provides assistance with anything from changing settings to error correction.


Extended Support Service Package: 9,834 DKK per year.



​Without Service Package

​Extended Support Service Package      



4 hours*


Contact formula


​Response time

​1-2 days

​4 hours

​Hourly charge

​1,680 DKK


​Hourly charge

​2 hours

​Per 30 minutes


*Additional support will be invoiced an hourly charge of 1,680 DKK with a minimum charge of two hours per enquiry.


We can help you with

  • Changing a "friendly name".

  • Renewal when certificates expire.

  • Errors in the production environment or PID/CPR service.

  • Use and maintenance of the NemID solution.


Tailored Service Package options

You can buy additional hours for your Service Package.

  • 5 hours for a total of 7,981 DKK

  • 10 hours for a total of 15,123 DKK

  • 20 hours for a total of 26,872 DKK

All prices are exclusive VAT.


Get startet

Call us at +45 44 89 26 16 today to hear how the Service Package Extended Support can help you.