Deadlines

​The submission deadline for a payment claim depends on how the payee chooses to notify the payer of the pending payment: direct notification from the payee or notification via the payer’s bank.

Payment claims with notification directly from the payee (or via eFaktura invoice)​

Data must be received by Nets on a working day by 14:00, 4 calendar days before the due date. If data is received on a weekend or holiday, it will be considered received on the next business day.

Notification must be sent to the payer at least 3 calendar days before the due date or 4 weeks before the due date if the payee wishes to reserve their right to prevent the payer from reversing the payment (see “4-week notification to prevent the payer’s option for payment reversal” on Notification to payers​ of upcoming payment​). If the payee is meant to notify the payer and fails to do so, the payment may be reversed.

Please note that all files received on a weekend or public holiday will not be processed until the next business day.claim-deadline-payee-notified.PNG 

Payment claim with notification via the payer’s bank

For payment claims with a due date from the 15th of any month (“month x”) to the 14th of the following month, data must be received by Nets by 14:00 on the last working day of the previous month (the month before “month x”). This ensures that the bank can notify the payer of the upcoming payment within their account statement.​

claim-deadline-bank-notified.PNG

​Cancellation requests​

Cancellation requests must be received by Nets by 14:00 on the day before the payment due date.