Payment claims with notification directly from the payee (or via eFaktura invoice)
Data must be received by Nets on a working day by 14:00, 4 calendar days before the due date. If data is received on a weekend or holiday, it will be considered received on the next business day.
Notification must be sent to the payer at least 3 calendar days before the due date or 4 weeks before the due date if the payee wishes to reserve their right to prevent the payer from reversing the payment (see “4-week notification to prevent the payer’s option for payment reversal” on Notification to payers of upcoming payment). If the payee is meant to notify the payer and fails to do so, the payment may be reversed.
Please note that all files received on a weekend or public holiday will not be processed until the next business day.
Payment claim with notification via the payer’s bank
For payment claims with a due date from the 15th of any month (“month x”) to the 14th of the following month, data must be received by Nets by 14:00 on the last working day of the previous month (the month before “month x”). This ensures that the bank can notify the payer of the upcoming payment within their account statement.
Cancellation requests must be received by Nets by 14:00 on the day before the payment due date.