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Senior Manager Process & Project Retention DACH

0% Implementing Sales and Retention projects
0% Enabling proper merchant-future oriented workflows
0% Challenging my colleagues with a touch of cynicism

When I´m at work, I´m powered by:

At work I can combine two heart topics: My passion for retention and processes! Processes are every time under review, to make them better for our customer and us.

What motivates me is that I want to deliver in my projects and processes a positive customer experience. My absolute focus is on our merchants, then comes our department and other departments, in a good teamwork.

When I´m off work, I´m powered by:

I like to spend my time with family and friends, with a good glass of wine, good food, good conversations. This time is simply priceless.

My dog gives me energy. The walks with him and his fun nature.

This is 5% of my personality and the story behind it:

Over a coffee, a conversation is more casual and sometimes it's more effective than a meeting.

We fool around and to trade barbs is just brilliant. That clears one' mind to move on.

​Educational background

Classical school education in Germany, learned a vocational job (Officework).
Worked in the gastronomy industry and realized that many processes can be more efficient than they currently are (a heart topic was born!).

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