Bo Nilsson, CEO of Nets, says:
"I am very pleased that Niels has agreed to take on the role as Nets' new Head of Operations. Niels has a long and impressive resume and is a competent and highly customer-focused leader. I look forward to welcoming him on board."
Niels Mortensen says: "For me Nets is a unique opportunity when it comes to providing innovative and digitalised solutions to customers in the financial sector and I am looking very much forward to continue the journey towards better customer solutions together with my new colleagues at Nets."
Niels Mortensen will take over from Pia Jørgensen, Head of Nets IT and interim Head of Operations.
Niels Mortensen, aged 49, joins Nets after three years at Codan/Trygg-Hansa as Chief Operations Officer and head of Personal Lines in Denmark. Previously in his career, Niels has held various positions in Alka, including the position of Deputy Chief Executive Officer. Before joining Alka, Niels worked for Skandia, Danica and Baltica. Niels holds a master's degree in Law from the University of Copenhagen.
Nets Operations has approx. 700 employees and is responsible for Customer Services, Fraud & Dispute Services and Internal Services.
Niels Mortensen will take up his appointment at Nets from May 2015.