Nets’ management has launched a number of initiatives aimed at building a customer-focused organisation with more effective management and support structures and new ways of working.
In order to achieve this, Nets plans to reduce the number of staff positions by approximately 220. Nets will offer a voluntary redundancy programme so that the number of formal job losses is minimised. The reorganisation is expected to affect positions in Denmark, Finland, Norway and Sweden.
The reductions will not impact security of services, which remains a high priority for Nets.
Bo Nilsson, Group CEO of Nets, explains that the changes are about preparing Nets for future growth:
“We have taken a number of substantial steps to move Nets from a product orientated organisation to one that has a sharp focus on serving its customers. Nets is a strong business today, but in order to continue to be successful, we need to respond more promptly to customer needs and drive innovation to ensure long term sustainable growth.”
Nets has already optimised internal processes, streamlined procurement and supplier agreements and reduced internal costs across the company.
Bo Nilsson says: “Nets has huge expansion potential, talented employees and some very strong and unique products and services. However, customer needs are becoming more sophisticated, as technology develops and the product range continues to expand. To provide the level of service that will be required, it is essential that we organise our resources to be more streamlined and best serve our customers as efficiently as we can.”
“The next phase of Nets’ development is about significant investments and growth, but in the short term there is a strong need to improve efficiency and create a more streamlined working environment. These job reductions are unfortunately a necessity. I sincerely hope most of them can be achieved through voluntary redundancies.”
Today, Nets has 2,500 employees in Denmark, Norway, Finland, Sweden and Estonia.