In July 2016, Posti organised a tender on future payment solutions for Posti, involving several operators. Posti wanted to find a reliable and cost-effective partner, able to fulfil Posti's requirements regarding data security, usability, and cost-effectiveness.
Out of all participants, Nets proved the closest match to the requirements set by Posti. Nets is able to provide all of the requested service components, such as EMV/PCI-approved payment terminal devices and software with incorporated contactless payment and mini checkout features, as well as payment transaction verification services, routing services, and user support services. Nets' service selection offers consumers a state-of-the-art payment experience and automates Posti's current financial administration processes.
"We wanted to concentrate our purchases to a supplier with the resources to offer us competitive products and services that line up best with our overall objectives and environmental targets. We want to build a close and lasting collaboration with our partner, to make our products and services even more user-friendly and cost-effective," explains Jari Matikainen, Senior Sourcing Manager from Posti. "Nets is able to offer us all the payment solutions we are looking for, compliant with the applicable standards and in a competitive and cost-effective manner."
The agreement covers three stages. During the first stage, Nets supplies portable (3G) payment terminals for delivery vehicles, enabling the drivers to take card and mobile payments directly and print customer receipts consistent with the Finnish Accounting Act. This speeds up parcel deliveries and improves the customer experience. The shipment of payment terminals for delivery vehicles has already begun and will be completed by the end of January 2017 for Posti's operations in Finland and the Baltic countries.
The second stage covers a payment solution for Posti's service points. The service provided by Nets supports all forms of payment: cash, debit and credit card, contactless, online and mobile payments.
The third stage relates to Posti's parcel points. These have become increasingly more popular in recent years, already amounting to roughly 500 around Finland. The number and popularity of these self-service points continues to grow along with the growth of e-commerce.
"We were very happy to hear Posti chose to partner with us. In payment solutions, we have worked with Posti for many years, and this agreement extends and strengthens our collaboration. We consider the opportunity to develop customer payment methods together with Posti and thus improve the experience of their customers in using various payment methods a very significant step for us. Nets wants to enable payments via various channels independently from platforms. We aim to offer our customers secure, easy-to-use, fast, and reliable solutions for e-payments," explains Jesse Partinen, Account Director in Nets.
Jesse Partinen, Account Director, Nets, tel. +358 (0)50 5489777
Jari Matikainen, Senior Sourcing Manager, Posti, puh. 0400 435615
At Nets, we specialise in powering digital payments. We connect banks, businesses and consumers via an international network facilitating digital payments. Spanning across the Nordic and Baltic region, we provide a broad range of card services, account services, and payment solutions for merchants. Behind every service or solution we offer lies a simple promise: Great payments, great networks and great ideas provided by great people.
Posti Group is your first choice in postal, logistics and e-commerce services. We manage the flow of commerce and everyday life in ten countries. Our net sales in 2015 amounted to EUR 1,650 million. We employ approximately 22,000 professionals who serve our customers in Finland under the name Posti and in other countries under the name Itella. All of our services in Finland are carbon neutral. www.posti.com.