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Concardis remains payment provider for OTTO

Press Release

  • Concardis, part of Nets Group, will deliver acquiring for the newly-founded, OTTO Market, supporting OTTO's desire to set up its own payment service for the platform.
  • The deal is an extension of the long-standing relationship between and the Otto Group with Concardis.
  • Expanded services will support the national and European growth of Otto Group's brands.

Eschborn/Hamburg, 21 July 2021
OTTO, one of Europe's most successful e-commerce companies, has further expanded its collaboration with Concardis, part of the Nets Group and one of Europe's largest pay tech providers.

Concardis has delivered innovative and reliable payment services to Otto Group for more than 16 years and the expanded partnership will see the company manage acquiring services for OTTO Market, which was founded in autumn 2020 and in which all payment activities will be bundled in future.

Robert Hoffmann, CEO of Concardis and Nets Merchant Services, sees great potential in the future expanded cooperation: "Together with OTTO, we have not only experienced the transformation of the classic mail order business to the pan-European e-commerce business, but we continue to grow as international leaders in online commerce, ensuring OTTO is ready for new challenges and equipped to capture opportunities for dynamic growth throughout Europe."

Mirko Krauel, Managing Director of Markt PEG – Payment Entwicklungsgesellschaft mbH at OTTO, added: "Concardis has been a very long-standing and trustworthy partner, particularly in credit card acquiring, for the majority of the Otto Group companies. We look forward to continuing to rely on Concardis as an important partner, particularly in the development of our own payment provision."

Within the Otto Group, Concardis also supports well-known and successful brands across Europe in acquiring and in developing new target markets.

Press contact Concardis

Christian Drixler

Head of Press Relations DACH

Tel.: +49 (0)69 7922-4681



About Otto

The OTTO sole proprietorship has its place of business in Hamburg and employs around 4,900 staff throughout Germany. Sales turnover in the 2019/20 financial year was Euro 3.5 billion. OTTO is part of the internationally trading Otto Group. With an assortment of more than 3 million articles and more than 6.800 brands, the company is the largest German online shop. Every second washing machine ordered on the internet and every third online television comes from OTTO. Last year 10 million customers ordered at the online shop. At peak times up to 10 orders per second are sent to As part of its transformation towards a platform business model, OTTO is opening to even more brands and partners.

About Concardis

Concardis is a leading provider of digital payment solutions with more than 111,000 customers in Germany, Austria and Switzerland. As part of the Nets Group, a leading European payment service provider, we are working on the future of payments. We enable merchants, service providers and financial institutions to benefit from the digitalisation of payment and business processes. Whether smooth payment at the stationary point of sale, flexibly adaptable solutions for e- and m-commerce or additional services with real added value: our innovative products and services reduce complexity, make payment simple and thus improve the customer experience.