Contact information and locations

With terminal support, please verify that you have checked the following before you contact us:

  • All cables are attached to the payment terminal
  • Router or modem is working properly
  • You have the merchant card ready
  • You have your company registration number or terminal-ID (is shown on all receipts) ready

 

Office in Denmark - and customer service info

Lautrupbjerg 10 
DK-2750 Ballerup
Switchboard +45 44 68 44 68

Customer service - Denmark

Acquiring: +45 44 89 24 80 - Send a mail to Customer Service via the form at the buttom of the page

Technical terminal support: +45 88 77 70 02  - Send a mail (available 24/7)

Sales - Denmark

+45 88 77 70 01
Send a mail to Sales

Large customers e-mail us here

 

Office in Norway - and customer service info

Hoffsveien 1 E 
PB 333 Skøyen 
N-0213 Oslo, Norge 
Phone +47 815 00 400 

Customer Service - Norway

Acquiring: +47 815 00 550 - Send a mail
Technical terminal support: +47 08989 (press 3 for terminal support) - Send a mail

Sales - Norway

+47 22 89 81 00
Send a mail to Sales

Large customers e-mail us here

 

Office in Sweden - and customer service info

Klarabergsviadukten 90, Hus D
Post. Box 1041, 
101 38 Stockholm

Customer Service - Sweden

Acquiring: +46  0771 22 00 55 - Send a mail
Technical terminal support: +46 08-609 92 00 - Send a mail (Weekdays between 8 - 17)

If you have Security pack Premium, we'll help you on weekdays between 8 - 20 and
weekends between 9 - 15.

Sales

+46 08-609 9215
Send a mail to Sales

Large customers e-mail us here

Office in Finland - and customer service info

Teollisuuskatu 21, 00510 Helsinki (Vallila)
Nets, 00050 Nets
09-69 641
Switchboard +385 09 69641

Payment terminal support 0600-41 42 43 or support-fi@nets.eu

  • Price of the call 1,31 € / min + local network charges / mobile netwok charges
  • Opening time 24/7

Payment terminal invoicing 010 80 40 40 or invoicing-fi@nets.eu

  • Price of the phone call 8,8 snt/min + VAT 24 % from Finnish landlines and mobile lines
  • Open during business days 8:00-17:00

Payment terminal order handling 010 80 40 40 or orders-fi@nets.eu

  • Price of the phone call 8,8 snt/min + VAT 24 % from Finnish landlines and mobile lines
  • Open during business days 8:00-17:00

Terminating your contract

In case you want to terminate your contract with Nets please call us: +358 102 871 604

  • Opening times from Monday to Thursday 09:00-16:30 and Fridays 09:00-16:00.

Sales

+358 09 755 26 340
Send a mail to Sales

Large customers e-mail us here

 

Requests from the press 

Please contact Nets' press manager
Phone +45 29 48 26 46 

 

Also part of Nets

DIBS logo      Paytrail     Storebox

Contact customer service in Denmark via the form below